Why Work Here?

At PAG Direct, we know that our employees are the spark that drives us forward every day.

As an innovation leader in the automotive industry, we are continuously redefining the digital and in-store experience for Canadian automotive buyers. Our 3 dealerships in the Richmond Hill and Thornhill, Ontario communities offer an exciting and supportive workplace culture that can only come from a unique blend of family ownership and a clear corporate vision.

Your professional goals are our goals. That’s why you can count on the guidance and encouragement of a pro-active and knowledgeable management team. We know that by presenting our employees with exciting challenges and ongoing professional development, we are building workplaces that are constantly striving for excellence. Our state-of-the-art facilities, equipment and software set the stage for both your success and an incredible customer experience.

Most importantly, PAG Direct understands that your family comes first. That is why we offer comprehensive health, life and dental coverage along with Employee Assistance Programs and generous employee discounts.

Why work here? – Because PAG Direct is not only the next stop in your career. It’s the journey.

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RICHMOND HILL HYUNDAI

Current Opportunities 

Shop Foreman (Day Shift)

Phaeton Automotive Group is seeking an experienced Shop Foreman to join their dynamic team.

 

If you are a driven, passionate, enthusiastic candidate, who wants to be part of a fast-growing team this position is for you!

Come join our talented team of professionals. This is a great opportunity for someone that wants to develop a career in the Automotive Industry!

 

Job Summary:

The Shop Foreman is responsible for monitoring routine service on vehicles and for assisting technicians with diagnosing and completing repairs on customer vehicles. The Shop Foreman should be the most up-to-date person in the dealership about the technical aspects of vehicles. Works closely with the Parts Department and with the Service Advisors. The Shop Foreman is directly reporting to service manager. Benefits of working with us:

  • Flat rate with guaranteed 40 hours every pay period
  • Newly renovated state-of-the-art facility and equipment
  • Competitive benefits plan
  • Employee Education Assistance Program
  • Manufacturer online learning opportunities to support your technical development
  • New and used vehicle purchase or lease program
  • Generous employee discounts on products and services
  • Free Parking on-site during working days
  • Employee referral Program
  • Employee Recognition Program
  • Employee Performance Appraisal Program
  • Proactive and knowledgeable management

 

Responsibilities:

  • Oversee shop team and assist with controlling workload and work performed
  • Assist in the recruitment and evaluation of personnel, as needed
  • Monitor the quality of work performed, ensuring repairs are done according to recommended procedures and/or OEM specification
  • Assure that all time and repair details are obtained and recorded on repair order
  • Assist technicians with estimating repair times required for each repair order and follow up to ensure assigned work is completed within repair time estimates
  • Ensure effective communication with Service Advisors and Service Manager on any additional work required or delays encountered on work orders
  • Assist Technicians when difficulties are encountered in performing service work
  • Provide training and development opportunities (and recommend specialized training, as required) to Technicians, Apprentices and Helpers to manage various types of repairs
  • Review repair orders for completion and accuracy and collaborate with Service Advisor on incomplete or questionable orders
  • Inspect completed service work and conduct road tests on vehicles brought in for repairs
  • Coordinate with all contractors for building maintenance and repairs
  • Oversee the maintenance of tools, equipment and facilities as well as the safety, clean up and general housekeeping of the shop
  • Correspond regularly with Service Advisors on shop’s workload and capacity
  • Advise Service Manager if any new tools, equipment or replacements are needed

 

Qualifications:

  • Valid Ontario 310S license
  • Must be able to work and perform all kinds of diagnosis with minimal supervision
  • Valid Driver’s License with recent drivers abstract
  • General Service Department experience preferred
  • Able to establish and maintain good working relations with the team
  • Exceptional customer service and communication skills
  • Basic computer knowledge
  • Strong organizational skills with the ability to work in a fast-paced environment
  • Ability to meet the physical demands of the position, including walking, crouching, bending, regularly lift up to 25 lbs. and standing for extended periods

 

Experience:

  • Automotive repairs licensed Flat Rate Technician: 1-3 years (preferred)
  • Dealership: 2 year (Preferred)
  • Hyundai experience (Preferred)

 

Upon request, PAG Direct will provide reasonable accommodation for persons with disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment. If the above meets your qualifications and interests, please send your resume in confidence. We thank all interested candidates, however, only those being considered will be contacted.

 

Apply Now

Service Advisor (Night Shift)

PAG Direct is looking to hire a full-time Service Advisor - Night Shift to join the Richmond Hill Hyundai team!

 

If you are a driven, passionate, enthusiastic candidate, who wants to be part of a fast-growing team this position is for you!

 

Come join our talented team of professionals. This is a great opportunity for someone that wants to develop a career in the Automotive Industry!

 

Benefits of working with us:

  • Newly renovated state of the art facility and equipment
  • Competitive base Salary plus Night Shift Premium plus Bonus pay plan
  • Competitive benefits plan; eligible after 3 months
  • Employee Education Assistance Program
  • Manufacturer learning opportunities to help you grow and support your professional development
  • Generous employee discounts on products and services
  • Free Parking on-site during working days
  • Employee Referral Program
  • Proactive and knowledgeable management

 

Responsibilities:

  • Well-rounded background in customer service.
  • Have a "Customer first" and "Fix it right the first time" mentality.
  • Strong facilitation skills and the ability to work with customers to understand their needs.
  • Confident in their approach with customers to negotiate win-win.
  • Sustains a high attention to details and a positive attitude in a fast-paced environment
  • Strives to go the extra mile to meet the quality standards our customers expect.

 

Qualifications:

  • Valid Driver’s License with recent drivers abstract
  • Able to establish and maintain good working relations with customers and staff by providing courteous, efficient and professional service.
  • Exceptional customer service and communication skills
  • Basic computer knowledge
  • Strong organizational skills with the ability to work in a fast-paced environment
  • Reynolds experience is an asset

 

Experience:

  • Automotive Service Advisor: 1-3 years (preferred)
  • Dealership: 1 year (Preferred)

 

Work Schedule:

  • Monday to Thursday: 12pm to 9pm
  • Sunday: 8am to 4pm
  • Friday and Saturday: OFF

 

Upon request, PAG Direct will provide reasonable accommodation for persons with disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

 

We offer competitive compensation and benefits, management support, great team atmosphere and training programs. If the above meets your qualifications and interests, please send your resume and a cover letter in confidence. We thank all interested candidates, however, only those being considered will be contacted.

 

Apply Now

Licensed Technician (Day Shift)

PAG Direct is looking to hire a full-time flat rate Licensed Automotive Technician - Day Shift to join the team at Richmond Hill Hyundai!

 

If you are a driven, passionate, enthusiastic candidate, who wants to be part of a fast-growing team this position is for you!

 

Come join our talented team of professionals. This is a great opportunity for someone that wants to develop a career in the Automotive Industry!

 

Benefits of working with us:

  • Guaranteed hours of 40 hours per pay period
  • Certificates and Training Incentives
  • Bonus based on personal and team production paid (bi-weekly, monthly, and quarterly)
  • Newly renovated state of the art facility and equipment
  • Competitive benefits plan
  • Employee Education Assistance Program
  • Manufacturer online learning opportunities to support your technical development
  • New and used vehicle purchase or lease program
  • Generous employee discounts on products and services
  • Free Parking on-site during working days
  • Employee referral Program
  • Employee Recognition Program
  • Employee Performance Appraisal Program
  • Proactive and knowledgeable management

 

Responsibilities:

  • Performing vehicle regular maintenance and repairs in a timely manner
  • Inspecting assigned vehicles for additional safety work required or recommended
  • Clock IN and OUT the jobs / personal time record as required
  • Familiar with completing Multi Point Inspection (MPI) report
  • Comfortable road-testing vehicles using safe driving standards
  • Obtaining, Returning and Tagging parts from / to Parts Dep.
  • Keeping up-to date with manufacturer FIRFT, TSB, recalls and warranty bulletins
  • Provide clear and accurate documentation for all kinds of repairs
  • Use appropriate tools, equipment and report defective tools to the management
  • High attention to details and a positive attitude in a fast-paced environment
  • Strives to go the extra mile to meet the quality standards our customers expect.

 

Qualifications:

  • Valid Ontario 310S license
  • Must be able to work and perform all kinds of diagnosis with minimal supervision
  • Valid Driver’s License with recent drivers abstract
  • General Service Department experience preferred
  • Able to establish and maintain good working relations with the team
  • Exceptional customer service and communication skills
  • Basic computer knowledge
  • Strong organizational skills with the ability to work in a fast-paced environment
  • Ability to meet the physical demands of the position, including walking, crouching, bending, regularly lift up to 25 lbs. and standing for extended periods

 

Experience:

  • Automotive repairs licensed Flat Rate Technician: 1-3 years (preferred)
  • Dealership: 1 year (Preferred)

 

Work Schedule:

  • Monday to Friday: 7am to 4pm, 8am to 5pm, or 9am to 6pm
  • Rotational on Saturday: 8am to 5pm
  • Rotation of 6 working days one week followed by 4 working days the next week

 

Upon request, PAG Direct will provide reasonable accommodation for persons with disabilities to support the participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

 

If the above meets your qualifications and interests, please send your resume in confidence. We thank all interested candidates, however, only those being considered will be contacted.

 

Apply Now

Thornhill Hyundai

Current Opportunities

BDR Sales (Night Shift)

PAG Direct is looking for an Inside Sales / Business Development Representative for our Thornhill Hyundai location.

 

We are looking for an individual who will focus on the life cycle of the sale and putting the customer first! Booking appointments based on the dealerships target volume, as well as educates on manufacturers programs, review inventory availability and go for the close! With setting appointments, our Inside Sales team also maintains the upkeep of the data base in order to create a personable relationship with the customer while obtaining all avenues of contact for future reference.

 

Perks:

  • Competitive benefits plan, including an Employee Assistance Program; eligible after 3 months
  • Learning opportunities to help you grow and support your professional development
  • Proactive and knowledgeable management
  • Generous employee discounts

 

Work Schedule:

  • Monday to Thursday: 12:00pm to 9:00pm
  • Sundays: 9:00am to 5:00pm
  • Friday and Saturdays off

This is an in-office role and you will be required to work in the office for all scheduled shifts.

 

Job Responsibilities:

  • Managing all inbound and outbound communication – Respond to all Customers inquiries though phone or email providing the highest degree of customer service.
  • Coordinating appointments – Coordinate customer’s appointments to fit both the needs of the customers as well as the needs of the dealership.
  • Data Management – Accurately review and enter all customers’ appointments, inquiries and/or concerns into the dealership’s software ecosystem.
  • Create and foster relationships with customers to help generate sales growth
  • Build personal rapport with our customers
  • Working directly with management teams to provide to customers the best experience
  • Hit individual goals and overall team objectives
  • Open and be receptive to new ideas and adapt easily to change
  • Customer satisfaction
  • Contribution of ideas to upper management in streamlining processes and looking for ways to improve any gaps in the current process
  • Dependable and bring a great attitude and positive energy every day
  • Opportunity for growth within the organization

 

Qualifications:

  • 1-2 years of sales experience with a proven track record of closing sales– show us what you’ve accomplished
  • At least 1 year's experience in either inside sales, telemarketing, or working with software and/or digital solutions
  • Experience working in automotive industry, specifically automotive knowledge, sales processes, systems & internal operations is a must
  • Ability to prioritize and quickly respond to customer requests
  • Have a solid understanding of the sales life cycle
  • Excellent and persuasive communication skills, both written and oral
  • Strong negotiation skills and positive attitude
  • Strong computer literacy skills and creative on the spot thinking
  • Additional languages: Farsi, Hindi, Cantonese/Mandarin, Russian would be an asset
  • Valid OMVIC License is a must
  • Call centre experience will be a valuable asset

 

Upon request, PAG Direct will provide reasonable accommodation for persons with disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

 

We offer competitive compensation and benefits, management support, great team atmosphere and training programs. If the above meets your qualifications and interests, please send your resume and a cover letter in confidence. We thank all interested candidates, however, only those being considered will be contacted.

 

Apply Now

Sales Consultant

PAG Direct is looking for a Sales Associate to join our growing team at Thornhill Hyundai!

 

PAG Direct offers a friendly, experienced and professional working environment. We are constantly striving to remain the best in the automotive industry, and will go to any length to aid customers in finding their perfect vehicle.

 

We are seeking energetic, motivated, career-minded, commission Sales Associates to join our amazing sales team!

 

In this rewarding role, you will present and sell / lease the Industry's top-rated vehicles, while consistently delivering results in accordance with the high standards of our defined goals. Your role will exemplify our brand image and will provide positive experiences to all of our valued customers.

 

Job Responsibilities:

  • Create and foster new relationships to help generate sales growth
  • Follow the complete sales cycle
  • Maintain and update all activity in CRM
  • Hit monthly, quarterly, and annual sales targets
  • Contribute ideas to our product development
  • Able to self-manage & thrive in a fast paced environment
  • Great attitude and present confidently
  • Demonstrates a high degree of integrity and professionalism
  • Computer literate and tech savvy
  • Basic understanding of Automotive systems
  • Excellent communication and organizational skills

 

Experience – Must Have:

  • Valid Driver’s License and a clean driver’s abstract
  • Experience working in the automotive industry (specifically sales, dealerships, etc.)
  • Minimum 1 year of sales experience with a proven track record of closing sales
  • Retail experience preferred
  • Ability to prioritize and quickly respond to customer requests
  • Excellent and persuasive communication skills
  • Self driven, like-able, and adaptable
  • Computer savvy

 

Experience – Nice to Have:

  • Experience negotiating
  • Inside sales or telemarketing experience
  • Experience working with software or digital solutions

 

Perks:

  • Competitive benefits plan, including an Employee Assistance Program; eligible after 3 months
  • Learning opportunities to help you grow and support your professional development
  • Proactive and knowledgeable management
  • Generous employee discounts

 

Upon request, PAG Direct will provide reasonable accommodation for persons with disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

 

If the above meets your qualifications and interests, please send your resume and a cover letter in confidence. We thank all interested candidates, however, only those being considered will be contacted.

 

Apply Now

Richmond Hill Toyota

Current Opportunities

Sales Consultant (New and Used)

Phaeton Automotive Group is looking for a Sales Consultant (New & Used) to join our growing team at Richmond Hill Toyota!

 

The Phaeton Automotive Group offers a friendly, experienced and professional working environment. We are constantly striving to remain the best in the automotive industry, and will go to any length to aid customers in finding their perfect vehicle. We are seeking energetic, motivated, career-minded Sales Associates to join our amazing sales team!

In this rewarding role, you will present and sell / lease the Industry's top rated vehicles, while consistently delivering results in accordance with the high standards of our defined goals. Your role will exemplify our brand image and will provide positive experiences to all of our valued customers.

Why Toyota?

  • It is a Volume brand that is experiencing significant growth, 6.64% growth over previous year - more than Honda, Mazda, VW and Nissan.
  • It is a Manufacturer who is dedicated in offering Hybrid alternatives.
  • With new models on the floor and more on the horizon, the future in very bright.

Job Responsibilities:

  • Create and foster new relationships to help generate sales growth
  • Follow the complete sales cycle
  • Maintain and update all activity in CRM
  • Hit monthly, quarterly, and annual sales targets
  • Contribute ideas to our product development
  • Able to self-manage & thrive in a fast paced environment
  • Great attitude and present confidently
  • Demonstrates a high degree of integrity and professionalism
  • Computer literate and tech savvy
  • Basic understanding of Automotive systems
  • Excellent communication and organizational skill

Experience – Must Have:

  • Valid Driver’s License and a clean driver’s abstract
  • Experience working in the automotive industry (specifically sales, dealerships, etc.)
  • Minimum 1 year of sales experience with a proven track record of closing sales
  • Retail experience preferred
  • Ability to prioritize and quickly respond to customer requests
  • Excellent and persuasive communication skills
  • Self driven, like-able, and adaptable
  • Computer savvy

Experience – Nice to Have:

  • Experience negotiating
  • Inside sales or telemarketing experience
  • Experience working with software or digital solutions

Benefits:

  • State of the art facility with onsite Cafe.
  • Competitive benefits plan; eligible after 3 months
  • Learning opportunities to help you grow and support your professional development
  • Proactive and knowledgeable management
  • Generous employee discounts

Upon request, Phaeton Automotive Group will provide reasonable accommodation for persons with disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

If the above meets your qualifications and interests, please send your resume and a cover letter in confidence. We thank all interested candidates, however, only those being considered will be contacted..

Apply Now

Licensed Technician (Night Shift)

Richmond Hill Toyota is looking for a Licensed Night Technician to join our growing team!

Richmond Hill Toyota, consistently delivering 300 new and pre-owned vehicles per month, is our ultra modern facility located just north of Elgin Mills in Richmond Hill. It offers a stable and constant workflow, generated and maintained out of high Customer Satisfaction, retention and consistent Marketing Campaigns.

Perks:

  • Competitive wage; contingent on experience
  • Night Shift premium will apply
  • Competitive benefits plan; eligible after 3 months
  • Employee Assistance Program
  • Learning opportunities to help you grow and support your professional development
  • Proactive and knowledgeable management
  • Generous employee discounts

Job Responsibilities:

  • Complete repairs as per estimates in a timely fashion
  • Road test vehicle after repairs are complete to ensure repairs are done properly
  • Maintain high quality of workmanship to ensure complete Customer Satisfaction
  • Maintain tools, equipment and shop manuals in a satisfactory manner
  • Accurately diagnose problems using proper procedures and techniques
  • Communicate vehicle concerns with service advisor as required
  • Recommend additional repairs with honesty and transparency as required
  • Obtain proper authorization for all repairs
  • Ensure clear, accurate written documentation of all repairs
  • Ensure customer vehicles are returned in a clean, satisfactory condition
  • Repair vehicles within the guidelines and parameters of warranty as documented in factory publications

 

Experience – Must Haves:

  • Ontario 310S License
  • Minimum of 2 years of Automotive Technician experience; Toyota experience is an asset
  • Team player with a focus on efficient, quality workmanship
  • Ability to achieve deadlines in a fast-paced environment
  • Attention to detail, quick learner and ability to adapt and assist in multiple tasks
  • Strong commitment to Guest Satisfaction and a “Fix it right the first time” focus

 

 

Please send your resume and a cover letter in confidence. We thank all interested candidates, however, only those under consideration will be contacted.

Upon request, Phaeton Automotive Group will provide reasonable accommodation for persons with disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment. 

 

Apply Now

White Oaks Collision Centre

Current Opportunities

Body Shop Estimator / Appraiser

White Oaks Collision Centre Estimator/Appraiser – Signing Bonus $3,000

White Oaks Collision Centre is looking for a Body Shop Estimator/Appraiser to join our growing team at in London Ontario!

White Oaks Collision Centre is a division of Two of London’s trustworthy automotive dealerships that have been proudly servicing the community for over 30 years – ToyotaTown and Lexus of London. More importantly, providing exceptional service is the cornerstone of our philosophy. We are constantly striving to remain the best in the automotive industry, and will go to any length to aid customers in finding and servicing their vehicle.

White Oaks Collision Centre is proud to offer collision repair on 23 variety of makes and models and is now certified with Toyota, Lexus, Nissan, Chrysler, Fiat and KIA.

This is a great opportunity for a career not just a job if you are looking to be a part of a successful automotive retail group. If you want a new challenge in a dynamic environment and have the skill set we are looking for, this opportunity may be for you!

Perks:

  • Signing Bonus: $3,000 after 6 months
  • Competitive benefits plan, including an Employee Assistance Program; eligible after 3 months
  • Employee Assistance Program
  • Learning opportunities to help you grow and support your professional development
  • Proactive and knowledgeable management
  • Generous employee discounts

Job Responsibilities:

  • Preparation of body shop estimates
  • Negotiation and Invoicing duties
  • Meticulous documenting of important information
  • Able to self-manage & thrive in a fast paced environment
  • Great attitude and present confidently
  • Demonstrates a high degree of integrity and professionalism
  • Computer literate and tech savvy
  • Basic understanding of Automotive systems
  • Excellent communication and organizational skill
  • Other shop related activities, as required

Experience – Must Have:

  • 3- 5 years of Estimator/Appraiser experience
  • Valid driver's license and driver’s abstract
  • Automotive back ground and/or collision and body shop experience
  • Driven to succeed – with a strong focus on Customer Satisfaction
  • Effective communication skills, both oral and written
  • Legally authorized to work in Canada

Upon request, White Oaks Collision Center will provide reasonable accommodation for persons with disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

If the above meets your qualifications and interests, please send your resume and a cover letter in confidence. We thank all interested candidates, however, only those being considered will be contacted.

Frequently Asked Questions

We at PAG Direct appreciate the investment of your online time with us. In order to streamline your online shopping experience, we have compiled a list of FAQ that will help you in getting the information you need quick, and conveniently.